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Shipping Information

Shipping Policy

PODIKUTTY by Avanticaa Enterprises  |  Last Updated: June 2025

⚡
1–2 Days
Order Processing
🚚
3–7 Days
Delivery Time
🎁
Free
On Orders ₹499+
🎉

Free Shipping on Orders Above ₹499!

We cover the shipping so you get more of what you love. Orders below ₹499 attract a nominal shipping fee, shown clearly at checkout — no surprises.

🗺️

How Your Order Travels to You

Step 1 — You Place Your Order
Your order is confirmed instantly and our kitchen team is notified. You'll receive an order confirmation email right away.
Step 2 — We Prepare Your Parcel (1–2 Business Days)
Your PODIKUTTY products are freshly packed with care — sealed for freshness and checked for quality before handing to our courier partner.
Step 3 — Dispatched via ST Courier
Your parcel is handed to ST Courier. You receive your consignment tracking number via SMS and email — so you always know where it is.
Step 4 — Delivered to Your Door (3–7 Business Days)
Delivery timelines vary by location. Most metros receive within 3–4 days. Remote areas may take up to 7 working days.
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Where We Ship

We currently ship across all states in India — including metros, tier-2, tier-3 cities, and most rural pin codes through our ST Courier network of 2,000+ branches.

  • Pan-India delivery covering 1,900+ pin codes
  • Tamil Nadu orders typically arrive faster (1–3 days)
  • North-East India and remote areas: allow up to 7–10 working days
  • International shipping is not available at this time
📍

Tracking Your Order

Once your order is dispatched, you will receive your ST Courier consignment number via SMS and email within 24 hours of dispatch.

🔍 Use our Track Your Order page to check your delivery status anytime — enter your consignment number and you're good to go!

If you haven't received your tracking number within 2 business days of ordering, please check your spam folder or contact us directly.

⏳

Delays & Exceptions

While we do everything to ensure timely delivery, certain situations may cause delays outside our control:

  • Public holidays and festival seasons (Diwali, Pongal, etc.) — allow extra 2–3 days
  • Extreme weather events or natural disasters
  • Courier network disruptions or strikes
  • Incorrect or incomplete delivery address provided at checkout
📮 Wrong Address? Please double-check your delivery address before placing the order. We are unable to reroute parcels once dispatched. If your parcel is returned to us due to an incorrect address, re-shipping charges will apply.
📸

Damaged or Tampered Parcel?

We pack every order with care. But if your parcel arrives visibly damaged or tampered, here's what to do:

  • Do not open or consume the product if the seal appears broken
  • Photograph the parcel and product immediately before unpacking
  • Contact us within 24 hours of delivery with the photos
  • We will arrange a free replacement — no questions asked

Questions About Your Delivery?

We're here Mon–Sat, 9 AM–7 PM. Usually reply within a few hours.

📧 Email Us 💬 WhatsApp 📦 Track Order
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